This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of domain name http://chaibreak.games ('Website'), including the related mobile site and mobile application (hereinafter referred to as 'Platform').
The Platform is owned by Chai Break Games, a company incorporated under the Companies Act, 1956 with its registered office at 449 Kapse Chowk, Garoba Maidan, Nagpur 440008 (hereinafter referred to as 'Platform Owner', 'we', 'us', 'our').
Your use of the Platform and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Platform including the applicable policies which are incorporated herein by way of reference. If You transact on the Platform, You shall be subject to the policies that are applicable to the Platform for such transaction.
By mere use of the Platform, You shall be contracting with the Platform Owner and these terms and conditions including the policies constitute Your binding obligations, with Platform Owner. These Terms of Use relate to your use of our website, goods (as applicable) or services (as applicable) (collectively, 'Services').
ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.
The contents of the Platform and the Services are proprietary to us and are licensed to us. You will not have any authority to claim any intellectual property rights, title, or interest in its contents. The contents includes and is not limited to the design, layout, look and graphics.
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials offered on this website or through the Services, for any specific purpose. Your use of our Services and the Platform is solely and entirely at your own risk and discretion for which we shall not be liable to you in any manner.
You shall indemnify and hold harmless Platform Owner, its affiliates, group companies (as applicable) and their respective officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of Your breach of this Terms of Use, privacy Policy and other Policies, or Your violation of any law, rules or regulations or the rights (including infringement of intellectual property rights) of a third party.
These Terms and any dispute or claim relating to it, or its enforceability, shall be governed by and construed in accordance with the laws of India. All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India.
This Privacy Policy describes how Chai Break Games and its affiliates (collectively "Chai Break Games, we, our, us") collect, use, share, protect or otherwise process your information/personal data through our website http://chaibreak.games (hereinafter referred to as Platform).
We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy.
We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes but is not limited to:
We use personal data to:
We may share your personal data internally within our group entities and affiliates to provide you access to services and products. We may disclose personal data to third parties such as sellers, business partners, third party service providers, logistics partners, and payment providers as necessary to provide you access to our services and products, comply with legal obligations, enforce our user agreement, or prevent fraud and illegal activities.
To protect your personal data from unauthorised access or disclosure, loss or misuse we adopt reasonable security practices and procedures. However, the transmission of information is not completely secure. By using the Platform, users accept the security implications of data transmission over the internet.
You have an option to delete your account by visiting your profile and settings on our Platform. We retain your personal data information for a period no longer than is required for the purpose for which it was collected or as required under any applicable law. We may continue to retain your data in anonymised form for analytical and research purposes.
You may access, rectify, and update your personal data directly through the functionalities provided on the Platform. By visiting our Platform or by providing your information, you consent to the collection, use, storage, disclosure and otherwise processing of your information in accordance with this Privacy Policy. You have an option to withdraw your consent by writing to our Grievance Officer.
Chai Break Games offers in-app purchases ("IAP") within our games. We want every purchase to feel fair. If you're unhappy with a purchase, here's how refunds work:
For all refund requests, reach out to us at support@chaibreak.games. We typically respond within 24 hours on business days.
Contact us at:
Email: support@chaibreak.games
Phone: Available Monday - Friday (9:00 AM - 6:00 PM IST)
Office: 449 Kapse Chowk, Garoba Maidan, Nagpur 440008